Lideré el rediseño completo del onboarding post-pago de Parrot, transformando un proceso manual y dependiente del equipo de Onboarding en un flujo automatizado, self-serve y mobile-first.
Rediseño de la sección de Personal para gestionar usuarios y roles de forma clara y escalable, estructurando permisos por nivel de organización y sucursal.
End-to-end redesign of the onboarding experience to reduce activation time from 14 days to less than 1 day, removing manual processes and onboarding specialist dependency.
Personal - User & Role Management
Redesign of the Staff section to manage users and roles in a clear and scalable way, structuring permissions by organization and store level.
Multiple Cash Registers POS
We redesigned the POS architecture to support multiple cash registers without requiring unnecessary new branches.
Gift Certificates
We improved the experience of using and applying gift certificates to reduce errors, increase usage, and make the feature more visible.
Split Payments on Pay Terminal
We streamlined the group payment experience by enabling split payments directly from the Pay terminal, improving usability and boosting adoption.
Commission & Tip Visibility for Pay Users
We redesigned the admin panel experience to display the commission rate and tip breakdown, aiming to encourage Pay terminal usage and improve payment reconciliation for restaurant owners.
Listing Flow Redesign
Redesigned the listing flow for internal users to improve clarity, reduce errors, and ensure consistency across the UI.
AutoValuation 2.0 – Form Redesign
Redesigned the valuation form to reduce drop-offs, improve data accuracy, and increase response rate from 20% to 40%.
Tauros Exchange Pro
Designed a trading and instant conversion platform for web and mobile, improving usability and engagement across crypto users.
Tauros Mobile App – Trading & Transfers
Designed new crypto trading and blockchain transfer features (Limit Orders, Polygon/Ethereum), aiming to boost user engagement and time spent in the app.
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